To start a convenient return / exchange process - CLICK HERE

 

Wrong size or color? We can easily replace the order for you !

Our policy lasts 25 days, the time period begins when your order is fulfilled.

Customer is responsible for paying the shipping costs for returning the product. You will receive from us a return label, after we receive your order back we will deduct the return label cost from the refund amount.

To be eligible for a Return/Exchange, the product must be unused and in the same condition that you received it.

Product must be in the original packaging and we require a printed receipt that include your order ID. 


Refunds:

Once your return is received, we will send you an email to notify you that we have received your returned product and notify you of the approval of your refund.

A credit will automatically be applied to your original method of payment within few days.

Return Address:

Silk & Salt C/O Pacful 

11311 White Rock Rd Suite 100

Rancho Cordova CA 95742

USA

 

To start a convenient return / exchange process - CLICK HERE

 

Questions

Hello@shopsilkandsalt.com