Wrong size or color? We can easily replace the order for you
Our policy lasts 15 days.
If 15 days have gone since you got the product, unfortunately we can’t offer you a refund or exchange.
Return address: Rancho Cordova CA, USA
Please contact us before returning the product in order to get a full return address.
In some cases we may offer you other solutions without sending the product back.
To be eligible for a Return/Exchange, the product must be unused and in the same condition that you received it. Product must be in the original packaging and we require a printed receipt that include your order ID (Order #1234).
*In order to receive a refund you must send us a tracking number. Products that are sent without a tracking number will not be refunded
*Customer is responsible for paying the shipping costs for returning the product
*There are certain situations where only partial refunds are granted: the product is not in its original condition, is damaged or missing parts for reasons not due to our error, product is returned (date of shipping back) more than 15 days after delivery
Once your return is received, we will send you an email to notify you that we have received your returned product. We will also notify you of the approval of your refund.
When you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within few days.