Frequently Asked Questions 


Do you deliver products internationally?

Silk&Salt ships products worldwide every day, shipping is available for all countries around the world!

Visit Shipping Info page here

 

What is the Shipping cost and Delivery time?

Visit Shipping Info page here

 

How do I check the status of my order?

You can check the status of your order any time at "Track your Order" page

 

Can I change or cancel my order? 

We are not able to make changes or cancellations after your order has been shipped out. Please Contant Us immediately after placing your order if you have any concern, we will do our best to assist you. 

 

What currency do I pay?

You pay in US dollars

 

How can I pay?

You can pay with PayPal and also with all types of credit cards

 

Issues with Payment Methods? 

If your credit card was declined, your information was entered incorrectly or there are issues with the card, please try again, or try using a new payment method. If it does not work, contact your financial institution for more information regarding the decline.

We do not share credit card or other payment information with third parties. Payment information is processed and stored by a certified payment processor and will not be disclosed.

 

How secure is my personal information?

We adheres to highest industry standards in order to protect your personal information with the best security solutions.

Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments safely.
 

Any other questions?

Please Contact Us!